Jun 22, 2024  
Mercy College 2020-2021 Graduate Catalog 
Mercy College 2020-2021 Graduate Catalog [ARCHIVED CATALOG]

Academic Regulations and Procedures and Student Policies


Academic Information and Policies

The official source of all information concerning academic policies and regulations is the Graduate Catalog. While the Graduate Catalog is updated regularly, changes in requirements or policies may occur which are not immediately listed in this Catalog. All students should take note of official bulletins and announcements issued by the Office of the Provost or of information specific to a particular Mercy College graduate program.

Academic Appeals Policy

The purpose of the Academic Appeals Policy is to provide a process for the equitable resolution of formal complaints made by a student over academic issues including grade disputes and the application of academic policies. Separate appeals policies exist for violations of academic integrity and academic dismissal grievances. The following steps constitute the process; before proceeding to a higher-level step, all lower-level steps must first be completed and documented in writing. The College continues to recommend and encourage the informal resolution of complaints, believing that effective communication is also part of the educational process. To the extent that a faculty member, academic unit head or dean are unavailable, a designee may be appointed for purposes of resolving such issues in a timely manner.

Step One: Faculty

At this step the process remains informal. Within two weeks after the end of the semester, term, or quarter (the “academic period”) in which the disputed matter occurred, the student and faculty member must discuss the grade issue via student’s college email, in person, or by phone. After the discussion, the faculty member must make a decision within one week and communicate it in writing to the student. A copy of this decision must also be sent to the academic unit head. If the student is dissatisfied with the outcome of this decision, a formal written appeal must be submitted by the student to the relevant academic unit head within one week after receipt of the faculty member’s decision. If the faculty member does not respond to the student request within the referenced time frame, then the student should proceed to Step Two and contact the Academic Unit Head.

Step Two: Academic Unit Head(s)

Within one week after receipt of the formal written appeal, the academic unit head will, depending on the situation, meet separately or jointly with the student and faculty member involved. Meetings may be in person or via telephone. During these meetings each party will submit all information and supporting documentation to the Academic Unit head who will review all of the relevant documentation. A written decision shall be sent to both parties within one week after the meeting. A copy of this written communication must also be sent to the School Dean. If the faculty member involved is also the academic unit head, the parties may agree to allow another faculty member in the department to review the appeal or proceed directly to Step Three.

Step Three: School Dean

Within one week after the decision in Step Two, an appeal may be made in writing by the student to the relevant school dean. The school dean will meet separately or jointly with the student and faculty member, and/or the academic unit head involved within two weeks of receipt of the formal written appeal. Meetings should be in person, to the extent practicable. The school dean will review the written appeal and previous actions on the appeal, along with any additional information and substantiation submitted by each party and will render a decision in writing to all parties within one week after the meeting. A copy of this written communication must also be sent to the Office of the Provost.

Step Four: Graduate Academic Appeals Committee

In the event that the issue has not been satisfactorily resolved in Steps One, Two or Three, a final appeal may be made to the Graduate Academic Appeals Committee. Such appeal must be made in writing to the Committee, to the attention of the Office of the Provost, within one week after the decision by the school dean. Appeals should be accompanied by any substantiating documentation. The Academic Appeals Committee will hold a meeting within two weeks after receipt of the appeal and shall render a decision in writing to the dean and student within one week of the conclusion of the

The Graduate Academic Appeals Committee consists of the Associate Provost (chair) and up to three faculty members, two administrators, and four students (as needed on a case-by-case basis).

All parties to the appeal will be permitted to participate and are permitted to submit any documentation they believe is necessary, including written statements and documentary evidence in the meeting with the Committee. The student may be accompanied by one person who is not professional legal counsel who may observe but not actively participate. The Committee will hear from both parties and may call on any witnesses to the matter and review any supplementary documentation. The Committee may ask questions throughout the meeting and may, if necessary, adjourn the meeting to obtain additional information. The Committee does not have the authority to make a grade change; rather, the Committee will review whether it appears the original grade was fairly awarded; however, the committee may make other recommendations as it deems appropriate

The decision rendered by the Graduate Academic Appeals Committee is final; no additional appeals will be permitted. 

Academic Integrity Policy

Academic integrity is the pursuit of scholarly activity in an honest, truthful and responsible manner. Students are required, to be honest, and ethical in carrying out all aspects of their academic work and responsibilities.

Dishonest acts in a student’s academic pursuits will not be tolerated. Academic dishonesty undermines the College’s educational mission as well as the student’s personal and intellectual growth. In cases where academic dishonesty is uncovered, the College imposes sanctions that range from failure of an assignment to suspension and expulsion from the College, depending on the severity and reoccurrence of the case(s).

Examples of academic dishonesty include, but are not limited to, cheating, plagiarism, obtaining an unfair advantage, and falsification of records and official documents.

Cheating is the unauthorized use or attempted use of material, information, notes, study aids, devices, or communication during an academic exercise. Examples of cheating include, but are not limited to:

  • Copying from another student during an examination or allowing another to copy your work
  • Providing assistance to acts of academic misconduct
  • Unauthorized collaboration on a take-home assignment or examination
  • Using notes during a closed book examination
  • Submitting another’s work as your own
  • Unauthorized use during an examination of any electronic device, such as cell phones, computers, or internet access to retrieve or send information
  • Allowing others to research or write assigned papers for you or to complete your assigned projects

Plagiarism is the act of presenting another person’s idea, research or writings as your own. Self-Plagiarism is the act of turning in one’s own work (papers, exams, cases, etc.) in its original form or with only minor modifications in more than one course for academic credit. Self-Plagiarism is a violation of this policy. Examples of plagiarism include, but are not limited to:

  • Copying another person’s actual words or images without the use of quotation marks and citations attributing the words to their source
  • Presenting another person’s ideas or theories in your own words without acknowledging the source
  • Engaging in plagiarism, via the Internet or other web-based or electronic sources, which includes (but is not limited to) purchasing of, downloading term papers or other assignments and then submitting that work as one’s own, or copying or extracting information and then pasting that information into an assignment without citing the source, or without providing proper attribution.

Obtaining unfair advantage is any action taken by a student that gives that student an unfair advantage, or through which the students attempt to gain an unfair advantage in his/her academic work over another student. Examples of obtaining an unfair advantage include, but are not limited to:

  • Gaining advance access to examination materials by stealing or reproducing those materials
  • Retaining, purchasing, sharing, or posting examinations, or the students’ written work, like cases, papers, etc., without explicit faculty permission
  • Intentionally obstructing or interfering with another student’s work

Falsification of Records and Official Documents include, but are not limited to, acts of forging authorized signatures or falsifying information on an official academic record.

Consequences for Policy Violation

A student who is found to be dishonest in submission of his or her academic assignments or other work, or in carrying out his or her academic responsibilities may, at minimum, receive a zero for the submitted assignment, may receive a failing grade for the course, or may be subject to further suspension or expulsion from the College depending on the severity of the offense(s). Regardless, all incidents of academic dishonesty will be reported to the Academic Unit Head and School Dean and may be retained by the College in the student’s records.


A faculty member who suspects that a student has committed a violation of the Academic Integrity Policy shall review with the student the facts and circumstances of the suspected violation whenever feasible. Thereafter, a faculty member who concludes that there has been an incident of academic dishonesty sufficient to affect the student’s final course grade shall report such incident on the Student Violation of the Academic Integrity Policy Form (located on Mercy Connect under the faculty tab) and submit it to the Dean of the appropriate School. The Dean shall update the Student Violation of the Academic Integrity Policy Form after a suspected incident has been resolved to reflect that resolution. Unless the resolution exonerates the student, the Student Violation of the Academic Integrity Policy Form shall be placed in a confidential academic integrity file created for the purposes of identifying repeat violations, gathering data, and assessing and reviewing policies.

Academic Sanctions

If a faculty member believes that the appropriate sanction is academic in nature (e.g., a reduced grade) and the student does not contest either his/her guilt or the particular reduced grade that the faculty member has chosen, then the student shall be given the reduced grade, unless the Dean decides to seek a disciplinary sanction. The reduced grade may apply to the particular assignment where the violation occurred or to the course grade, at the faculty member’s discretion. A reduced grade may be an “F”, or another grade that is lower than the grade that the student would have earned but for the violation. If a faculty member determines that a student has committed an act of cheating or plagiarism, and the student withdraws from the course, that student will receive an “FW” for the course regardless of the time of withdrawal. The faculty member shall inform the Dean of the resolution via email and the Dean shall update the applicable Student Violation of the Academic Integrity Policy Form to reflect that resolution.

In a case where a student admits to the alleged academic dishonesty but contests the academic sanction imposed by the faculty member, or in a case where a student denies the academic dishonesty, the student may appeal to the College’s Undergraduate or Graduate Academic Appeals Committee.

Judicial Sanctions

In a case where the allegation of cheating or plagiarism is severe, or where the student has a history of violations of the Academic Integrity Policy which conduct warrants suspension or expulsion from the College, the school Dean shall impose a sanction in addition to or in lieu of academic sanctions, as he/she deems is warranted under the circumstances. If the student contests the judicial sanction imposed, he/she may appeal to the Undergraduate or Graduate Academic Appeals Committee.


Appeals to the Undergraduate or Graduate Academic Appeals Committee shall be made within 7 business days of receipt of notice of the academic or judicial sanction. All parties will be permitted to participate and are permitted to submit any documentation they believe is necessary including written statements and documentary evidence. The Undergraduate or Graduate Academic Appeals Committee shall convene within two weeks of the filing of the appeal submission. The Undergraduate or Graduate Academic Appeals Committee shall issue a written decision of its finding within 7 business days of convening and shall send copies of its decision to the accused student, the faculty member and the appropriate Dean for archiving in the student’s confidential academic integrity file. If the Undergraduate or Graduate Academic Appeals Committee finds that no violation occurred, the Dean shall remove all material relating to that incident from the student’s confidential academic integrity file and destroy the material.

This policy applies to all course delivery modalities including online courses.

Academic Probation

All students who have a cumulative GPA below 3.0 will be placed on academic probation. If a student will not be able to achieve a cumulative GPA of 3.0 within a reasonable time, the student may be subject to dismissal from the program. If a student receives a grade of F or FW in any course, the student will be subject to dismissal from the program. For all students on probation, future registrations must be reviewed and approved by the Academic Unit Head of the student’s program or graduate Associate Dean.

In all subsequent terms in which the student is on probation, the student is required to achieve a term GPA of 3.0 or higher. If the 3.0 or higher is not achieved the student will be dismissed. Students who receive a grade of less than B may be required to repeat the course. 

Attendance Policy

Excessive absence interferes with the successful completion of a course of study and diminishes the quality of group interaction in class. To encourage students to accept their obligation to attend class the following policy is established: Class attendance is a matter between the instructor and the student. Instructors are obliged to announce and interpret specific attendance policies to their classes at the beginning of the term and include the policy in the course syllabus. Any student who has been excessively absent from a course and does not present adequate documentation to the instructor and fails to officially withdraw from the course before the last day for course withdrawal may receive the grade of FW (fail-withdrawal), which is computed as an F for GPA purposes and may result in a reduction of financial aid monies.

Capstone Advisement

It is expected that Capstone students shall make satisfactory progress with their program’s culminating activity. After the student registers for all sections of his/her Capstone requirement, he/she will be given one subsequent term to complete his/her work. The Maintaining Matriculation registration must be completed for this subsequent term if no other courses are taken. After this period, a Capstone Continuation fee (equal to the cost of one graduate credit) will be charged for each additional term required to complete the project. Students can only register for Capstone Continuation for two terms.

A student’s degree will not be released until all Maintenance of Matriculation and Capstone Continuation registration and fees are recorded appropriately on a student’s record.

Change of Grade Policy

A change of grade after the close of any grading period, other than to rectify a grade of incomplete, is approved only if a mistake was made in determining the final grade.

Any grade change, other than for an incomplete, must be approved by both the program director and the school dean. 

Grade Suppression

If a student repeats a course, the lower grade will be suppressed from the GPA. The original course and the repeated course must be taken at Mercy College. The lower grade will remain on the transcript but will not count in the overall GPA. Students receiving financial aid should check with enrollment services to understand how repeating the course may affect their aid. 

Credit Hours

Mercy College’s policy on assignment of credit hours is modeled after the Carnegie unit system and applies to all graduate and undergraduate courses in all schools, regardless of modality of instruction. Under this policy, there is a standard meeting time of 50 minutes per credit hour per week. Standard meeting patterns are established at either one meeting per week or two meetings per week. Standard academic terms span either 15 weeks (for semester and trimester-based programs) or 10 weeks (for quarter-based programs). It is recommended that Mercy College students are assigned two-hours of homework for every hour of in-class instruction. At the time of course creation and approval, credit hours are assigned (at the school level by the appropriate academic unit head and endorsed by the Registrar) based on the accrediting body credit hour requirements and/or NYSED regulation. Online courses are subject to an approval process similar to that of traditional in-person courses to ensure credit hour criteria are met.

Core Courses (cc)

NYS regulations require that a student must take a minimum of one three or more credit course at the campus at which the degree program is approved by the state education department. Each program has detailed a core course within the major, which is only offered at the program’s ‘home’ campus, for this purpose. Students may take other core requirements and electives at other campuses, but they must complete the core course at the home campus in order to complete their degree. Core courses are designated throughout the catalog with the superscript (cc); the list of programs by approved campus is set out in the Registered Programs by Campus  section of this Catalog.

The core course requirement is not applicable for the College of New Rochelle (CNR) teach out students who have already completed the core course at CNR (if enrolling at a Mercy Campus (Dobbs Ferry, Bronx, Manhattan, Yorktown) to complete their degree) and is not applicable for students who are enrolled at the CNR campus locations. The core course requirement is applicable for students who have not yet completed the course while at CNR and have enrolled at a Mercy Campus. 

Course Load

A full-time load for a graduate student is nine credits in a semester/trimester program; a full-time load for a graduate student enrolled in a quarter program is six credits per quarter or nine credits per quarter for certain accelerated programs.

Semester/Trimester students may register for 12 credits with the program director’s permission. Any course load over 12 credits a term requires the authorization of the school dean. The maximum number of graduate credits that may be taken during the full summer term is 12. Further, no more than six credits may be taken and completed within a single month. Please note certain graduate programs may have more stringent course load policies; check program regulations.

Degree Conferral Form

The formal graduation ceremony takes place in May. Degrees are conferred in February, May and August. All students are required to apply for graduation by filling out the Degree Conferral Form (available online or in the Office of the Enrollment Services) and submitting the completed form to the Registrar.

Forms must be submitted according to the following deadlines. Failure to meet the appropriate deadline will result in postponement of degree conferred to the next scheduled date for issuing diplomas. Students who miss the deadline must submit an application for the new graduation date by the deadline listed below.

Deadline for Degree Conferral
February October 15   
May February 2
August May 15
August Participating in the May Ceremony* April 10

*Students must be registered for their final 6 or less credits to satisfy their degree requirements and have satisfied financial obligations with the College (i.e.: whether via financial aid, a payment plan, etc.).

Degree Requirements

Each candidate for a degree or certificate must have completed all coursework and requirements with a GPA of not less than 3.0. The words “With Distinction” will appear on the diploma and transcript of any student who completes their degree with a GPA of at least 3.75. Once the degree is conferred, the academic record is finalized and cannot be changed.


Upon graduation, students are entitled to one free student copy of transcript with their diploma. The cost of a transcript is $5.00 for a student copy and free for an official copy. No transcript will be issued for a student whose financial account is not settled. All questions regarding transcripts should be addressed to the Office of Enrollment Services at the Dobbs Ferry campus.

Enrollment and Student Verifications

All official enrollment and student verifications must be requested through the Registrar in Dobbs Ferry.

Maintenance of Matriculation

It is expected that students will fulfill the requirements for their graduate degree by registering over successive sessions. Registration is accomplished by either enrolling in classes or maintaining matriculation.

Students who have not maintained matriculation and wish to return to their program within one year after their last course will be charged the Maintenance of Matriculation fee. Maintenance of matriculation without attending classes is limited to one year. Activated U.S. Military Reservists are not required to pay the Maintenance of Matriculation fee.

Exception to Registration and Refund Policies

Mercy College is committed to providing motivated students with the opportunity to succeed in the classroom. The College recognizes that there may be extraordinary circumstances under which attendance in class is rendered impossible, or which severely hinder a student’s ability to successfully meet the requirements of their course of study. For these reasons, the College has instituted the following Exception Policy, in that students with the following extraordinary circumstances may be eligible to request an exception to the registration and refund policies:

Active Military Service – This applies to any student required to discontinue attendance of classes due to military service. The student must fill out the Special Considerations Form and provide a copy of the orders to report to active duty to the Vice President of Enrollment Services, or her/his designee. A decision regarding an exception to the registration and/or refund policy will be provided to the student within five business days.
Health Related - This applies to a student who has a serious physical or mental health condition which affects her or his ability to successfully meet the requirements of their course of study.

In order for a request for partial or full refund and/or exception to the withdrawal policy to be considered due to health-related reasons, the following steps must be taken:

The student (or someone authorized on behalf of the student) must submit a request to the student’s PACT, COP or Enrollment Services mentor within two weeks of when the health related incident occurred or prior to the end of the semester for which the student is requesting a refund/exception to the withdrawal policy, whichever is earlier. The request shall include the following documents:

  1. A completed Special Considerations Form, which can be found on Mercy Connect or at the Office of Enrollment Services;
  2. A letter explaining the health-related issues; and
  3. Medical Records, as well as any other relevant documentation.

After submission of all required documents, the PACT, COP or Enrollment Services mentor shall forward the completed package as soon as practicable to the Vice President of Enrollment Services, who will forward to the package to the Committee for Special Consideration. The Committee for Special Consideration, which shall be comprised of a member of the Offices of the Provost, Student Affairs and Health and Wellness, shall review the case and make a recommendation within ten (10) business days of submission of all required documentation to the Vice President for Enrollment Services or her/his designee, who shall render a decision on the matter within five business days. The decision of the Vice President for Enrollment Services or her/his designee shall be final.

Note that requests pursuant to the Exception to the Registration and Refund Policies are not routinely granted, and that the expectation of a low or failing grade is not an acceptable reason for the Committee and/or Vice President for Enrollment Services to consider a withdrawal from a course. The instructor will be asked by the Committee to indicate on a Course Withdrawal Evaluation Form what the student’s level of performance in the course has been up to their last date of attendance.

If a refund or registration exception is granted for health-related reasons, the student shall not return to the College until medical clearance is provided by a treating physician, which shall be evaluated by the College’s Director of Health and Wellness. The Director will then make a recommendation to the Vice President for Enrollment Services, or her/his designee, for the determination whether the student is fit to return, which determination shall be final.

If a student is granted an exception for tuition for any of the reasons above, the student will not receive a refund, but will be able to apply these funds towards future terms of study at Mercy College. The student will be credited an amount deemed appropriate by the Vice President for Enrollment Services and shall be for tuition only; fees are non-creditable, non-refundable and non-negotiable. Room and Board charges do not qualify under this policy. Please see the policy for housing refund outlined in the student’s Housing Contract or contact the Dean of Student Affairs. Cases where a student has federal and/or state financial aid or grants will be dealt with as appropriate by the Vice President for Enrollment Services within the mandates of the respective authority.

For registration requests, the Vice President for Enrollment Services (in consultation with the relevant College personnel) will determine the appropriate exception that will be granted on behalf of a student depending on the student’s particular circumstances.

Grading Policy

Students earn the following grades after evaluation procedures are implemented:

A Excellent
B+ Good
C+ Passing (but unsatisfactory)
F Failing
FW Failing due to unofficial withdrawal

Other grades that may be used in special circumstances are:

AU Audit – No grade or credit granted
P Competency in meeting criterion-referenced objectives
NC No credit (not completed)
W Withdrawal from the course
X Incomplete — student has not met all course requirements

Incomplete Grades

The grade of Incomplete is given when, due to illness or other circumstances such as personal emergency beyond the student’s control, a student has been unable to complete the required course work. An Incomplete grade is only a temporary grade that indicates a student has not completed the course requirements but there is a good chance the student will pass the course when the work is completed. It is not appropriate for students who have missed a lot of classes (since it is not possible to make up classes), for situations where it is not possible the student will receive a passing grade, or for students who wish to do additional post-term work in order to improve a grade. Instructors are under no obligation to grant the option of an Incomplete.

Courses with incomplete grades are included as cumulative attempted credits. However, these courses cannot be used as credits earned toward the degree since successful completion is the criterion for positive credit accumulation. Students who have two or more Incompletes on their academic record will be put on an academic hold and will not be allowed to register for subsequent courses without the permission of the Dean or Associate Dean. Incomplete grades are treated as a W when calculating a student’s Satisfactory Academic Progress for continued financial aid eligibility.

In order to be considered for a grade of Incomplete, the student must:

  1. Fill out the reverse side of the Student Request for a Grade of Incomplete form and submit it to the instructor of the class for which the incomplete is being requested.
  2. Have attended the scheduled course sessions with minimal absences.
  3. Have completed a majority of the work in the courses for which an ‘Incomplete” is being requested (e.g., only one or two assignments need completion).
  4. Be able to complete the remaining work within one year or less, with minimal assistance from the instructor.
  5. Provide documentation of the extenuating circumstances (personal emergency, illness, etc.) warranting the incomplete.

NOTE: you cannot progress to courses for which the course with an incomplete grade is a pre-requisite, unless the I grade is resolved and converted to a passing grade prior to the start of the respective term. Some Schools may have additional policies – please check the catalog. 

Lost Class Time Policy

Purpose: This policy addresses lost class time due to an official college or campus closing and other instances in which a faculty member cancels a specific class session when the college is open and operating on a normal schedule. Lost class time is to be made up so that the college is in compliance with Federal and New York State Education Department requirements specifying that the number of contact hours per course credit hour must be met. This policy also reinforces the college’s commitment to providing our students with the depth and quality of education that they expect and deserve and maintaining faculty autonomy with regard to curriculum and teaching.

Faculty Members’ Responsibility for Cancelled or Missed Class Sessions

Faculty members are responsible for ensuring that the learning goals of the course are not compromised by any missed class days. Before canceling any class session:

1) The faculty member should consult with the appropriate academic administrator (e.g., department chair, program director, associate dean, dean, etc.) to notify them;

2) Faculty members should provide students with advance notice of a class session cancellation, whenever possible. In the case of a college or campus closing, faculty and students will be notified via a college email. Information regarding the closing will also be posted on the college website at www.mercy.edu;

3) For documentation purposes, the faculty member should report to their department chair and associate dean how they plan to replace lost class time so that this information can be retained by the school in their shared drive;

4) It is recommended that each faculty member include in their syllabus/outline the manner in which any lost class time during the term will be made up.

Missed classes may be rescheduled and/or may result in alternative assignments to achieve the learning goals of the class. Faculty may utilize a variety of options for making up lost class time that include but are not limited to:

1) Online options, including synchronous or asynchronous activities, meeting through Blackboard Collaborate, assignments via Blackboard and/or the course Blackboard discussion forum;

2) Alternative assignments (including special outside-of-the-classroom experiences, library and field experiences, group work, the collection and analysis of data, and preparation of reports or other products);

3) Classroom time rescheduled with student input.

Students’ Responsibility for Cancelled or Missed Class Sessions

Students are responsible for completing any academic work missed due to lost class time. In the case of a college cancellation of classes due to weather or other circumstances, students are responsible for making up the class work based on instructions from the faculty member. Unless otherwise indicated by the faculty member, lost class make-up instructions will be included in the course syllabus/ outline and posted on Blackboard for the course.

Leave of Absence

A student in good standing may request of leave of absence from the College for a minimum of one year without prejudice to his/her standing. Students on a leave must register for Maintenance of Matriculation. If the student does not return to the College in the term following the leave, he/she must re-apply to the College and program for readmission. The student will then be subject to the rules and program changes which are in effect for the current catalog year. A leave of absence must be made by a written request to the student’s program director.

Maintenance of Good Academic Standing

The cumulative GPA for both good academic standing and degree conferral is a 3.0. A student admitted as a Special Matriculant is required to achieve a 3.0 average or better after completion of six credits. Please note, certain graduate programs may have more stringent program policies. Please check the specific program regulations. Grades are subject to review by the faculty advisor and program director at the end of each term. If the academic average falls below 3.1 the student will be placed on academic probation.

New York State Department of Health Bureau Immunization Program

All students born after January 1, 1957, are required to show proof of immunity against measles, mumps, and rubella.

Policies and Procedures Relating to Student Complaints

Students with complaints are encouraged to discuss their concerns informally with the appropriate office or individual. For academic concerns, students are encouraged to communicate with their instructors and/or academic advisors early in the term to resolve issues and to allow time for appropriate actions and referrals.

For academic grievances, refer to the Academic Appeals Policy. For all other non-academic complaints/grievances, students should refer to the Student Complaint Policy found in the Student Handbook.

Complaint/Grievance Procedures 

Students with complaints are encouraged to discuss their concerns informally with the appropriate office or individual. For academic concerns, students are encouraged to communicate with their instructors and / or academic advisors early in the term to resolve issues and to allow tie for appropriate actions and referrals. 

Program Dismissal Review

In cases which a student has been dismissed from a graduate program for poor academic performance, the student may request a dismissal review, through the school program dismissal review committee, when he/she believes that extenuating circumstances caused his/her poor academic performance. This request must be made in writing to the School Dean within 30 days of the notification of dismissal. The student should clearly state the reasons for his/her unacceptable academic performance and how he/she intends to improve it.

Quality Point Index

The quality point index represents the average grade attained in the set of completed courses. The index for a given set of courses is determined by dividing the total number of quality points earned in those courses by the total number of credits that would be conferred by the successful completion of those courses. The number of quality points earned by completing a given course is determined by multiplying the total number of academic credits the course may confer by the coefficient corresponding to the grade received. The scale of coefficients is as follows:

A 4.00 B 3.00 C 2.00
A- 3.67 B- 2.67 F 0.00
B+ 3.33 C+ 2.33 FW 0.00

The grades P, NC, I and W are not calculated in the Quality Point Index.

Readmission Procedure

Students who have not maintained matriculation nor enrolled for one year are required to file an application for re-admission through the Admissions office. Such students are required to meet the existing admission standards and program requirements of the graduate program at the time of reapplication.


The regular registration periods are designated for each semester, term, session. Additional times are designated as periods for late registration. It is preferable, both for students and the College, to have students register early in order to avoid being closed out of courses. Students may register for courses each semester, term or session via the Web at connect.mercy.edu or in person with their PACT Mentor. Registration is subject to academic procedures that are published by the Registrar, and billing procedures that are published by the Office of Student Accounts. Students who add or change sections of courses on or after the first day of class are subject to a change of program fee. With the exception of formal withdrawal, no program changes are allowed after a course has had two class meetings. Students should meet with their graduate program director or Enrollment Services Counselor to plan their academic program.

Late Registration

Registration for courses will end the day before the start of a new semester, term or session. Students may register late during the first week of the new term, session, semester. Any student who wishes to register after that time, and has made the appropriate payment or payment arrangement, must show written permission signed and dated on the registration form by the department chair or program director/head, the appropriate school dean (or Associate Dean) and an academic advisor. If the student has missed more than one meeting of the class, the student must also get written permission from the instructor of that course or written proof that the student has been attending the class before the academic advisor may give approval to register. If the class is closed, the student must get a permit from the school dean before the academic advisor may sign the late registration form. No registrations will be allowed after a class has met more than once.

Repeating Courses 

Students may only repeat a course to attempt to improve the grade earned in a prior course enrollment, but they must do so at Mercy College. The maximum limit is three attempts (initial registration plus two repeats) excluding withdrawals for any individual course. Some programs have more stringent limits on repeating courses. Students should consult a PACT mentor before registering to repeat a course. Students should also meet with an enrollment services counselor to understand the potential impact to their financial aid by repeating a course. Students are strongly encouraged to seek tutoring support when repeating a course in order to take advantage of resources that can assist them in making their repeated course attempt successful.

Grade Suppression:
Students should be aware that the highest grade for the course will be the grade of record. Transcripts will reflect grades earned in all Mercy courses. For repeated courses, the attempts excluded from the grade point average will be marked with an “E” to indicate exclusion from the students’ grade point average and the grade of record will be marked with an “I” designating Inclusion in the students’ grade point average. Transfer students who successfully take a course at Mercy College for which transfer credit was awarded will lose the transfer credit and the Mercy College course will be the course of record for degree completion and on the transcript.

Students may not repeat a course to attempt to improve their grade or change a failing grade once their degree is conferred.

Special Topics or Independent Study courses are designed to vary from semester to semester and can be taken more than once if the course title and content is different.

Residency Requirements

A degree candidate must complete at least 24 credits of required graduate courses in one program to meet the residency requirement. To be in residence, the student must have registered for courses offered by one of the Mercy College graduate programs. Six credits in transfer may be accepted, if appropriate. The remaining credits must be taken in residence. 

NOTE: The residence requirement is not applicable for the College of New Rochelle (CNR) teach out students as defined by the Teach Out agreement between Mercy College and The College of New Rochelle. Teach Out eligible students are classified as follows:

a. Students who were enrolled at CNR as of Spring 2019 (and Summer 2019)
b. Students who were in good academic standing as of the Spring (and Summer) 2019
c. Stop out students in good academic standing from Spring 2018, Summer 2018 and Fall 2018

Responsible Conduct of Research Policy

I. Policy Statement

It is the policy of Mercy College that all faculty, staff, and graduate and undergraduate students involved in scientific and empirical research must complete training in the Responsible Conduct of Research.  Trainees engaged in research at the undergraduate or graduate level will receive instruction in ethical considerations and decision making in RCR that is appropriate for their disciplines and stage of research education and curricula.  Faculty and staff engaged in scientific and empirical research must complete RCR training regardless of funding.  It is the responsibility of the faculty researcher to ensure that all applicable team members are informed of this requirement and that the requirement has been met.

II. Mercy College Faculty and Staff Online Training

All faculty and staff members involved in scientific and empirical research, regardless of whether it is funded, must complete required online modules of the Collaborative Institutional Training Initiative’s (CITI) training in RCR.  This online training should be completed within six weeks of beginning research activities.  However, when applying for IRB approvals, IRB guidelines for submitting proposals must be followed, which state that all research proposals submitted to the Mercy College IRB must contain a certificate of successful completion of the CITI training program for all key personnel.

Information and instructions for the CITI training may be found at http://www.mercy.edu/academics/research-grants/citi. Online RCR training certificates are valid for four years; after four years, training must be completed again.  A list of Mercy’s required and optional CITI RCR training courses is available upon request from the Research and Grants Coordinator in the Office of the Provost.

III. Mercy College Graduate and Undergraduate Students

Graduate and undergraduate students who are involved in scientific and empirical research, regardless of funding, must complete required online modules of CITI training in RCR within six weeks of initiating their research activities.  However, when applying for IRB approvals, IRB guidelines for submitting proposals must be followed, which state that all research proposals submitted to the Mercy College IRB must contain a certificate of successful completion of the CITI training program for all key personnel.

Instructions for completing the CITI training are found at http://mercy.edu/academics/research-grants/citi. Online RCR training certificates are valid for four years; after four years training must be completed again. A list of Mercy’s required and optional CITI RCR training courses is available upon request.

IV. Documentation of Training

All researchers are expected to maintain records documenting the fact that they have completed training in RCR.  In addition, they are expected to submit digital copies of their training certificates to the following College personnel:

Mercy College’s Research and Grants Coordinator. The Research and Grants Coordinator will maintain documentation of completion of RCR training for all Mercy researchers, whether faculty, staff, graduate or undergraduate students. The Coordinator also will provide information about RCR training to faculty, staff, and students who are involved in scientific and empirical research, and guidance with regard to any RCR issues.

Director, Office of Sponsored Programs. The Director, Office of Sponsored Programs, will ensure that a copy of an up-to-date RCR training certificate for each PI or co-PI of a research grant application is on file before a grant application may be submitted.

V. Responsible Faculty Advisors

Faculty advisors of graduate and undergraduate students who are involved in scientific research related activities will have the following RCR training responsibilities:

1. Faculty advisors will provide ongoing training to their student researchers in RCR topics specific to their research setting.  This training may include face-to-face discussions during group or individual meetings.

2. Faculty advisors will make themselves available to their students in need of guidance about RCR issues.

3. Faculty advisors will maintain copies of RCR training certificates of completion for their student researchers.

4. Faculty advisors will ensure that students comply with particular federal sponsor requirements for RCR training. Such requirements include, but are not limited to, the following:


Requirements NSF NIH
Who must complete training? NSF expects institutions to be able to verify that those students (undergraduates and graduates) and postdoctoral researchers who receive NSF funds support from salary or stipends to conduct research on NSF grants will obtain RCR training. All undergraduates, graduate students, postdoctoral fellows, and junior faculty supported by early career awards and training grants. See http://researchtraining.nih.gov/
Presentation Defined by Institution At least eight hours of in-classroom face-to-face training involving case studies, small-group discussions. Participation by research training faculty members is highly encouraged.
Content Defined by Institution Conflict of interest (personal, professional and financial); policies regarding human subjects, live vertebrate animal subjects in research; mentor/mentee responsibilities and relationships; collaborative research including collaborations with industry peer review; data acquisition and laboratory tools; management, sharing and ownership; research misconduct and policies for handling misconduct; responsible authorship and publication; and scientist as responsible member of society.
Duration Defined by Institution A minimum of once at undergraduate, post-baccalaureate, pre-doctoral, and faculty levels
Frequency Defined by Institution No less than once every four years.


VI. Background

Mercy College’s Policy for the Responsible Conduct of Research (RCR) is intended to comply with the requirements of the National Science Foundation (NSF) and the National Institutes of Health (NIH). These requirements are detailed in NSF’s Proposal and Award Policies and Procedures Guidehttp://www.nsf.gov/pubs/policydocs/pappg18_1/nsf18_1.pdf, and outlined in NIH’s NOT-OD_10-019 as updated by NOT-OD-16-122 http://grants.nih.gov/grants/guide/notice-files/NOT-OD-16-122.html.

Temporary Academic Policies in Response to COVID-19

Extension of Temporary Policies for Summer 2020 Terms

As our Mercy community draws together during this difficult time to support our students’ transition to an online educational delivery model, all while enduring the personal impact of the COVID-19 pandemic, Mercy College is providing these temporary academic policy modifications to encourage students to persist in their academic studies.

Temporary Credit Earned / No Earned Credit Policy


Students will be permitted to convert most undergraduate courses to Credit Earned / No Earned Credit (CE/NE) grading for all Summer 2020 terms.

Undergraduate students registered in an accredited program should consult with their Program Director for advisement on the acceptability or implications of opting for a credit earned / no earned credit CE/NE grading option. Courses in which students request a CE/NE grading option will not be used for calculation of grade point averages. There is no limit on the number of courses that students can convert to CE/NE grading. Students can make decisions on a course-by-course basis.

Graduate students within accredited and/or licensing programs in the School of Health and Natural Sciences should consult with their Program Director for advisement of their eligibility to opt for a CE/NE grading option.

CE = credit earned (no GPA impact), equivalent to a D or better
NE = no earned credit (no GPA impact)


Selecting the CE/NE may not be the best choice for every student:

Both Undergraduate and Graduate students should be aware that although CE/NE grading is an option for most courses this summer, it may not be the best choice for everyone. Students should seek advisement on the acceptability or implications of opting for CE/NE grading within their major.

Process for electing a CE/NE grading option:

Students may elect the CE/NE grading option by submitting a request form via Mercy Connect before their summer grades are posted. The request form for electing the CE/NE grading option will be posted on Mercy Connect in the Student tab by Monday, June 1, 2020. We have deferred the opening of the form until this date to give you time to consider what is in your best interest and give you the opportunity to consult with your PACT mentors. The deadline to complete this request is by 5pm on the date specified in the revised Summer Academic Calendar. All final grades for summer 2020 terms will be posted approximately 5 days after the end of a summer term.  The deadline to opt in to CE/NE summer grading  is found on the Revised Summer Academic Calendar.

Once the request is processed, the CE/NE grading option will be permanently posted to the student transcript and cannot be changed. It is strongly advised that students consult with their Program Director or PACT mentor to discuss implications of opting for CE/NE grading.

Important Considerations to Know Prior to Selecting an CE/NE grade option:

  • The CE/NE request form will be available by June 1, 2020 on Mercy Connect in the Student Tab under Registration.
  • Upon approval of the CE/NE Request Form by your Program Director, a CE is granted for a course that has been completed with a minimum grade of D. A CE will allow the student to earn the credit(s) but not affect their GPA.
  • Upon approval of the CE/NE Request Form, a “NE” grade replaces the grade of F. A “NE” grade will not affect your GPA and will not earn credit. A student will need to either repeat the course or take another course in its place to satisfy the degree requirement. A student who has a combination of NE and or W grades would receive the same benefits under the CARES Act as related to Title IV aid.
  • Students not electing the CE/NE grading option, will be awarded an earned letter grade (A through F) that will be used in their calculated GPA. A grade of F will not receive credit and will affect their GPA.
  • Students not satisfied with the grade assigned for their eligible summer course(s) will have the option to appeal this grade through the normal appeal process via the Academic Appeals Policy, located in the College Catalog. Students will be allowed for Summer 2020, to either appeal the grade to a CE/NE option or apply for a late withdrawal.
  • CE grades will meet general education, major, major elective and open elective requirements. However, some programs in the Schools of Health and Natural Sciences, Education, and Social and Behavioral Sciences that have specific program accreditation or licensing requirements may have courses or whole programs that are exempt from requesting a CE/NE grading option. A student in one of these programs should not request the CE/NE grading without advisement and approval of their Program Director. Programs and courses which are exempt are listed here.
  • For students who have academic scholarships that have GPA-eligibility requirements, please refer to your original scholarship award letter.
  • Student athletes should contact their PACT mentor for advisement prior to opting for CE/NE grading.
  • For students receiving military/veteran benefits, choosing the CE/NE option may negatively affect their funding. Students should find out if their funding will be impacted by contacting the Office of Enrollment Services by calling 1-877-Mercy-Go.
  • Students intending to transfer to another institution may need to check with that institution to determine if CE/NE grading system affects their eligibility to transfer those credits into another academic program.
  • Students considering attending a graduate or professional school in the future should consult with their PACT mentor or the institution(s) of interest to discuss the acceptability of a CE/NE grading system on their admission.
  • To be named to the Dean’s List, students must have successfully completed a minimum of 12 credits, graded A through D, with a 3.7 or higher term GPA for the Summer 2020 terms. Similarly, there may be individual GPA requirements for program honor societies that should be taken into consideration when deciding whether to elect the CE/NE grading.
  • If a student is repeating a class this term and opts for CE/NE grading option, the letter grade previously earned will be excluded from the GPA and replaced with a CE/NE, which does not affect GPA.
  • If a student is on academic probation and has questions about how the CE/NE grading option might affect their academic standing, they are strongly encouraged to contact the Office of Enrollment Services by calling 1-877-Mercy-Go.

Policy Modification for Request for a Grade of Incomplete for Summer 2020 Courses

The Mercy College Undergraduate Request for a Grade of Incomplete policy is in the Undergraduate Catalog.

Under the existing policy, an undergraduate student must complete the missing course requirements within 30 calendar days of the end of the term, if the student has not fulfilled the Incomplete requirements; a grade of F is posted and calculated into the student’s GPA.

For eligible Summer 2020 term courses, this completion deadline is changed. Working with their instructor, students may extend the deadline for submission of Incomplete course requirements up to October 31, 2020. In some cases, it may be necessary for the student to work with their faculty and the Dean of their School to extend that date as needed.

Graduating seniors who request an Incomplete may delay the conferral of their degree and should consult with their Program Director and PACT mentor before requesting the Incomplete. Program Directors and PACT mentors are ready to work with students to determine the best course of action for individual situations.

The time period to complete missing requirements for Graduate students is not being amended, as graduate students with an approved Incomplete grade have a year from the end of the term to make- up the work for a letter grade.

Policy Modification for Withdrawal from a Course for Summer 2020 Courses

For eligible Summer 2020 term courses, the deadline to withdraw from a course has been extended to about one week before the end of the term. Please see the Revised Summer 2020 Undergraduate Academic Calendar for specific withdrawal dates. A student who wants to withdraw from a course, after the term withdrawal date, should consult with their PACT mentor to understand the implications of this decision.

Transfer Credits

Certain graduate programs will consider the awarding of transfer credits for graduate courses taken prior to admissions, if equivalent in content to a course in one’s plan of study. Permission to transfer credits must be requested at the time of admissions and official transcripts and course descriptions must be submitted to the program director for evaluation. Transfer credit will be granted only for courses taken in the five-year period prior to acceptance and for courses in which the student earned a grade of B or higher. Transfer credit is normally limited to six credits. Please see specific program sections since some programs have more stringent regulations in regard to transfer credits.


A student who has decided that he/she will be unable to complete the work of a course satisfactorily may withdraw from the course up to the 9th week of a 15-week term and up to the 4th week of an 8-week term. Course withdrawals may be processed online via MercyConnect, or in person at the Office of Enrollment Services at the campus of choice. It is wise to consult your COP or PACT mentor. The student is advised to meet with an Enrollment Services Counselor regarding refund policies and the effect of the withdrawal on continuing eligibility for federal, state and institutional financial aid. Withdrawal from a course is indicated on a student’s transcript by W.

Please note that a student who stops attending a class but does not officially withdraw by completing a withdrawal process, either in person or online before the withdrawal deadline, will receive a FW grade. The FW grade will be calculated in the same manner as an earned F in the GPA.

Late Withdrawal

Students wishing to withdraw after the last published day of withdrawal for any given term must get permission from the school dean. The withdrawal form, with the dean’s signature, must be processed in person at the Office of Enrollment Services at any Mercy College location. Note: The dean will usually request supporting evidence such as a letter from the student explaining the extraordinary circumstances that warrant a late withdrawal as well as medical or other documentation as needed.

Students receiving any form of financial aid including scholarships, grants and loans must also meet with a financial aid counselor to determine the financial implications associated with the withdrawal.

It is important to note that all withdrawals are based upon tuition commitments for the full semester in accordance with the published refund schedule. The effective date of withdrawal is the date when the student withdrew using either Mercy Connect, or the date the withdrawal was processed in the Office of Enrollment Services. Failure to attend classes does not constitute a withdrawal.